“Leadership is an art, something to be learned over time, not simply by reading books. Leadership is more tribal than scientific, more a weaving of relationships than an amassing of information, and, in that sense, I don’t know how to pin it down in every detail.”
“A jazz band is an expression of servant leadership. The leader of a jazz band has the beautiful opportunity to draw the best out of the other musicians. We have much to learn from jazz-band leaders, for jazz, like leadership, combines the unpredictability of the future with the gifts of individuals.”
“In much of our thinking and talking about how organizations work, the power of one word is regularly underestimated — trust. Trust is an enormous treasure for any organization… Trust doesn’t arrive in our possession easily or cheaply, nor does it guarantee to stay around… Trust requires respect — which means we take every person seriously.”
“For me, asking the question, ‘Does leadership have a future?’ opens up a large window into the work of leaders, where questions have a special function. It’s a great misconception, you know, that leaders have the answers. I can tell you that isn’t true. Really good leaders, I think, have good questions.”
“A place of realized potential opens itself to change, to contrary opinion, to the mystery of potential, to unsettling ideas…. A closed organization is a tragedy. An open one holds enormous promise.”
“Mentoring is above all a work of love, which at its best is a two-way exchange.”
“An important aspect of the mentor’s responsibility is to be diligent in guiding discussion away from ‘What shall I do?’ and toward ‘Who do I intend to be?’”
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