The Challenge of Persuasion
Help Fuller’s Fire Victims
Friends,
Many of you have reached out to those of us who work at Fuller’s De Pree Center, wondering how we have been impacted by the fires in the Los Angeles area, in particular the Eaton Fire that destroyed many buildings in Altadena and Pasadena. I’m glad to report that none of the members of the De Pree Center team lost their homes. None of the buildings on Fuller’s campus burned, either.
I’m sad to let you know that many in the Fuller Seminary community did lose their homes in the fire, including faculty, faculty families, staff, students, friends of Fuller, alumni, local church partners, etc. Thus, these are difficult days for the Fuller community and for our neighbors. There will be many challenges ahead. Please join me in praying for Fuller as well as for the thousands in our area who have lost their homes, businesses, schools, and churches. Pray for Dr. Goatley, Fuller’s president, and for Fuller’s leaders as they seek to serve the Lord wisely in this difficult time.
If you would like to participate in the recovery and rebuilding effort, consider donating to the Fuller Emergency Support Fund to provide vital assistance to faculty, staff, and students for immediate needs such as emergency housing, food, and essential supplies. This fund will also contribute to long-term recovery efforts.
Thanks for your support and your prayers.
Mark Roberts
Scripture — Nehemiah 2:17-18 (NRSV)
Then I said to them, “You see the trouble we are in, how Jerusalem lies in ruins with its gates burned. Come, let us rebuild the wall of Jerusalem, so that we may no longer suffer disgrace.” I told them that the hand of my God had been gracious upon me, and also the words that the king had spoken to me. Then they said, “Let us start building!” So they committed themselves to the common good.
Focus
Persuasion isn’t only a matter of the right content. It also has everything to do with connecting with people deeply. The more we know the minds and hearts of the people entrusted to our care, the more we will be able to persuade them to do what they might never do on their own. I’m not saying that content doesn’t matter, not at all. But even the best content needs to be communicated in a way that fits the audience. Persuading people to do great things is not just a content challenge or a strategic challenge. It is also a heart challenge, a relational challenge, one that compels us to know the minds and hearts of the people we lead.
This devotion is part of the Relational Challenges series.
Devotion
My first full-time church job was as the director of a young adult ministry. Central to my job was teaching a Sunday morning class for people ages 18-25. In my first months on the job, I worked extremely hard to get all of the content just right, drawing from my years studying philosophy and Scripture at Harvard. My Sunday morning lectures were intellectually stimulating and theologically demanding, just the sort of thing I would have appreciated when I was in college. I sought to persuade my students to be committed disciples of Jesus in every part of life.
Unfortunately, my efforts at persuasion were not working. Why not? Because the people in my group were not like me. Many of them had never gone to college. Others were part-time students at local community colleges. Most were bright, interested students of Scripture. But I must confess, my lectures for the most part missed the target. My content would have been fine for a Harvard classroom. But I failed when it came to knowing the hearts, minds, and lives of the young people entrusted to my care.
After a few months of teaching, I sensed that I was not connecting with my students. I asked my intern, Steve, what he thought. He said that my lectures were great for him, an advanced seminary student, but were not right for the people in my group. I remember trying to convince Steve that my content was right.
“They should know these things,” I said passionately.
“I agree,” he responded. “But that’s not where they are today. You need to connect with them. You need to know what they struggle with and what they care about. Only then will you be able to teach them well.”
By God’s grace, I was able to hear what Steve was saying to me. I realized that I needed to pay more attention to the people I was communicating with and not focus mainly on the intellectual content of my message in an effort to persuade with lofty ideas.
Persuading people of something is certainly a relational challenge. This is especially true when we’re trying to get folks to buy into something that is demanding, even life-changing, like following Jesus, for example. Or like getting people to rebuild the wall of Jerusalem.
As I noted in yesterday’s Life for Leaders devotion, Nehemiah did not immediately announce his plans when he arrived in Jerusalem. Rather, he took time to survey the difficult task that he had taken on, overseeing the reconstruction of the wall of Jerusalem.
When Nehemiah sensed that it was time to persuade his fellow Jews to join him in the rebuilding process, he spoke to them in a way that connected with their minds and hearts. He talked about “the trouble we are in,” not “you,” but “we.” He joined them in their struggle. Nehemiah mentioned the disgrace that they had felt living in a city with destroyed walls. He showed that he understood and shared their emotional pain. But he also testified to God’s gracious help and power. The Jews would not be building on their own, but with divine strength. Moreover, they had the support of the Persian king, documented in letters Nehemiah could share.
Those to whom Nehemiah spoke had spent decades living in shame and insecurity. We have no reason to believe they ever sought to rebuild the wall and repair their lives. They were a defeated, indeed a disgraced people . . . not the sort of people to take on the daunting task of reconstructing the wall of Jerusalem. They might have easily rejected Nehemiah’s plan, failing to be persuaded by him. But because he made a strong emotional connection with the Jews in Jerusalem, Nehemiah convinced them to participate. “Let us start building!” they said. They “committed themselves to the common good” (2:18).
Whether we’re teaching a Sunday school class of young adults, inspiring a team of wall rebuilders, laying out a new vision for our organization, or innumerable other leadership tasks, we would be wise to follow the example of Nehemiah. Persuasion isn’t only a matter of the right content. It also has everything to do with connecting with people deeply. The more we know the minds and hearts of the people entrusted to our care, the more we will be able to persuade them to do what they might never do on their own. I’m not saying that content doesn’t matter, not at all. But even the best content needs to be communicated in a way that fits the audience. Persuading people to do great things is not just a content challenge or a strategic challenge. It is also a relational challenge, one that compels us to relate deeply to those we are leading.
Reflect
To what extent does your work involve persuasion?
What works to persuade to you do something you wouldn’t otherwise do?
In your leadership, what helps you to know the people entrusted to your care?
Act
Take some time to think about whether there are people in your life whom you need to know better if you’re going to lead them well. If you identify such people, make a plan to do at least one thing to know someone better.
Pray
Gracious God, the example of Nehemiah reminds us that persuading people isn’t just a matter of content. It’s all about relationships. It’s a matter of knowing people well, paying attention to their minds and hearts.
Help me, I pray, to be a leader who truly knows the people entrusted to my care. May this be true at work or home or church or wherever else I am a leader. Amen.
Find all Life for Leaders devotions here. Explore what the Bible has to say about work at the unique website of our partners, the Theology of Work Project. Reflection on today’s Life for Leaders theme can be found here: The North Wind and the Sun .
Mark D. Roberts
Senior Strategist
Dr. Mark D. Roberts is a Senior Strategist for Fuller’s Max De Pree Center for Leadership, where he focuses on the spiritual development and thriving of leaders. He is the principal writer of the daily devotional, Life for Leaders,...